- Freight brokerages spend up to 40% of their operational phone time answering 'Where is my vehicle?' check calls from shippers.
- White-label customer portals provide shippers with live GPS breadcrumb maps, estimated arrival times, and instant access to delivery ePODs.
- Automated milestone notifications (dispatched, picked up, delayed, delivered) keep customers informed proactively via SMS and email.
The Operational Drain of Manual Status Updates
Auto transport shippers — dealerships, auction houses, and private vehicle owners — expect the same level of real-time visibility they receive from consumer delivery apps. When brokers lack modern tracking tools, dispatchers are stuck in an endless loop of making check calls to drivers and fielding anxious emails from customers.
This constant interruption pulls brokers away from booking new revenue-generating freight. Learn how our Spring 2026 Live GPS release solves this bottleneck.
Features of Modern White-Label Shipper Portals
• Live GPS Breadcrumb Tracking: Shippers view vehicle locations in transit powered by Samsara/Motive telematics without exposing internal driver contact details.
• Instant ePOD & Photo Condition Access: Completed 12-point condition reports and signatures are available for immediate download as soon as delivery is signed.
• Self-Service Quote Requests: Shippers submit new transport requests directly through the portal, feeding your quote-to-cover pipeline.
Transform Your Shipper Experience
Give your customers the transparent, high-tech experience they demand. Review our Broker Solutions or schedule a live demo today.